Welcome to Sense IOT Hub, One Stop Shop For All Your Gaming Needs!

faq

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faq

Quick Questions

Find answers to common questions about products, orders, shipping, and support.

Once your order is shipped, you’ll receive a tracking link via email so you can monitor your delivery in real time.

Yes. All our products come with a manufacturer’s warranty. Warranty periods vary by brand and product type and are mentioned on the product page.

Orders are typically processed within 1–2 business days.
Standard delivery takes 3–7 business days, depending on your location.

Yes. We offer a 7-day return or exchange policy for unused products in their original packaging. Please review our return policy for full details.

Absolutely. We sell 100% genuine, brand-new products sourced directly from authorized suppliers and brands.

We accept credit/debit cards, UPI, net banking, and secure online payments. All transactions are encrypted for your safety.

Yes. Our support team is available to help with order issues, warranties, and product assistance even after your purchase.

You can reach us via our Contact Us page, email, or phone. We usually respond within 24 hours on business days.

You can cancel your order before it is shipped at no additional cost. Once an order has been shipped, it cannot be canceled, but you may request a return or exchange in accordance with our return policy.

Yes, Cash on Delivery is available for selected locations. Availability will be shown at checkout.

Shipping charges, if applicable, are clearly shown at checkout before you complete your purchase. No hidden fees.

Log in to your account, go to Account Settings, and update your email address. After saving, you may be asked to verify the new email for security purposes.

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